STATUTE

Article 1. This Agreement (Regulations) is an agreement considered concluded and binding in its entirety for both parties: (1) the Buyer’s side – i.e. the person purchasing goods or services in the Morandi store (i.e. websites owned by the seller at : https://adres.com), (2) and the Seller’s website – JDG Alla Kovalenko – Morandi (NIP: 5214040896; correspondence address: MAZOWIECKIE voivodeship, Warsaw poviat, Warsaw commune, place: Warsaw, ul. Sarmacka , No. 28a, location 52, 02-972) . Therefore, by ordering products or services via the Seller’s websites, the Buyer accepts these provisions unchanged. The Seller (including the person authorized to act on behalf of the Seller) undertakes to act in accordance with the provisions of this Agreement, informing the Buyer about it at the time of accepting the order for execution, by making the content of the Regulations available for reading.

Article 2. The provisions of this Agreement correspond to the provisions of law regarding the protection of consumer rights and are not intended to replace any generally accepted legal provisions to which the Buyer is entitled. The parties to this agreement agree that if any provision of this agreement is deemed invalid by a competent court or authority, the remaining provisions of the agreement will remain in full force and effect, and the agreement as a whole will not be considered invalid.

Article 3. The product referred to in this Agreement is clothing and textiles. The seller may also have a different product range. All items available for sale are made available by the Seller via its online store referred to in these Regulations. Goods that have not been published on the website or which do not include a price or are in insufficient quantity – may be ordered only after prior confirmation from the Seller.

Article 4. The Seller undertakes to precisely execute the order, which means delivering the product in accordance with the Buyer’s order (i.e. compliance of the article, its color, quantity, size, selected material). If it is impossible to complete the order, the Seller undertakes to refund the actually incurred purchase costs to the Buyer within 30 business days from the moment the Buyer places the order. The purchase costs do not include fees for payment processing services, bank fees or other costs that the Buyer may incur in order to make a transfer to the Seller. The Seller has the right to offer the Buyer waiving the refund of the purchase price and instead purchasing a similar product, the full value of which corresponds to the value of the Buyer’s previous order. If the Buyer agrees to this proposal, such an order is considered a new one.

Article 5. The order is considered accepted if it has been clearly confirmed in writing by the Seller. This means that the order is clearly confirmed in writing when the Seller sends a message (including via e-mail) that contains text, audio or video materials that clearly confirm the acceptance of the order for execution.

Article 6. The product is subject to assessment of compliance with the contract at the time of delivery, which is the date of actual receipt of the item by the Buyer.

Article 7. Products such as underwear, gloves or hair/appropriate accessories are considered hygienic, which means that such a product is not returnable within 14 days from the date of distance purchase.

Article 8. The Buyer has the right to withdraw from the sales contract without giving a reason, but this right is limited by the situation when the Buyer withdraws from the contract before delivery of the goods. If the goods are found to be non-compliant upon delivery, the Buyer has the right to file a complaint due to the non-compliance of the goods with the contract. The non-conformity of the goods at the time of delivery can also be reported via the postal operator (which delivers the goods) when receiving the goods, which will also result in effective withdrawal from the contract, as the goods will be returned by the postal operator.

Article 9. In the event of effective withdrawal from the contract by either party, the Seller undertakes to reimburse the costs actually incurred by the Buyer (excluding bank fees or other additional fees, including processing fees, referred to in Article 4 of the Regulations) for the purchase of the goods within 30 business days from the date of effective withdrawal from the contract, and the Buyer undertakes to return the goods in their original condition, i.e. in the same condition as the goods were delivered to the Buyer.

Article 10. In the event of a return, the Buyer bears all costs related to this activity. The address to which such goods should be sent is : MAZOWIECKIE, poviat Warsaw, commune Warsaw, places. Warsaw, ul. Sarmacka, No. 28a, lok. 52, 02-972 .

Article 11 . For a personal return of goods due to non-conformity of the goods with the contract, the shipment must be accompanied by proof of purchase, a written declaration of withdrawal from accepting the goods due to non-conformity of the goods with the contract, and submit a complaint in which the reason for the non-conformity of the goods with the contract must be submitted (e.g. different color or size), provide the bank account number to which the Seller could refund the amount due, and provide the e-mail address and postal address to which the Seller could send the replaced/repaired goods. The Seller undertakes to check the goods within 30 business days. If the product meets the requirements described in this article, the Seller will decide to exchange it or refund the purchase price.

Please submit complaints by e-mail: [email protected] . Note: each complaint will be considered within 14 days from the date of its receipt. We accept all complaints only via e-mail.

Article 12. Return of goods due to non-conformity of the goods with the contract is possible only if the clothing or textiles were not used as intended, i.e. the Buyer expressed the intention to return the goods before using them.

Article 13. The product is deemed accepted by the Buyer from the moment of receipt of the postal shipment.

Article 14. Goods cannot be returned due to non-conformity with the contract if they have been used or show signs of use.

Article 15. The parties agree that the goods have defects and special features: The Seller is responsible for the conformity of the goods only until the first use of the goods. Moreover, the Seller is not responsible for the results of improper use of the goods, improper care and negligence. It is also not responsible for the lack of any features that should (or should not) distinguish the goods.

Article 16. These Regulations are based on Polish law. Therefore, only the legal jurisdiction of the Republic of Poland applies to the Regulations.

Article 17. Any claims brought to court must first be submitted to the Seller’s address, as the Parties undertake to resolve any disputes before court. If the dispute cannot be resolved through negotiations, all claims should be submitted to the court having jurisdiction over the Seller’s address.